An appreciation gift from your past Marriott stay

I went through yesterday with a small team and left notes about the bedding and the lobby seating. We were all comparing memories from different stays and jotting down things that felt restful and practical. One person mentioned how a cool pillow woke them up less often during the night. Another replied with a quick tip about rotating pillows to keep loft even. Someone sketched a layout for a short survey question that asks about sleep temperature and pillow preference. We decided to keep the survey tight and focused so replies stay useful and short. There was a gentle back and forth about phrasing. One voice wrote that clarity matters more than clever lines. A second voice said it should feel courteous and not pushy. We each added a sentence or two, then read the whole aloud and tightened it. In the end we agreed to a simple thank you line and a tiny set of questions about how a guest prefers to sleep. After that we moved on to scheduling. A calendar was spread out with possible call times. We confirmed someone would monitor replies and another person would follow up if a question needed extra context. It was a practical, friendly exchange, exactly the kind of conversation that keeps small workstreams moving. We closed the meeting with a note that we would test the form once more and that everyone should bring any final edits in the next check in.

Marriot A thank-you from Marriot: receive a luxury cooling pillow set Because you stayed at a Marriot Hotel or a Marriot partnered hotel within the past year, you are eligible to receive a two-pillow luxury cooling set provided at no charge. Complete a brief questionnaire to arrange shipment, and after the questionnaire you may also claim a two-night stay at select locations provided at no charge. One pillow set per household. Total allocation is 500 pillow sets. Ends Tomorrow. View Pillows + 2 Night Stay One set per household. Quantities are determined by program allocation. If you proceed, please allow the contact details you provide to be used for arranging delivery and stay scheduling. Details about your pillow set Advanced breathable fill that disperses heat for cooler sleep Moisture-wicking cover material that feels dry to the touch Adaptive loft to support different sleep positions Hypoallergenic construction and easy-care covers Durable materials that keep shape over time Engineered for consistent cool-to-touch comfort throughout the night Note: Quantities are determined by program allocation. Access to stay dates and participating locations is scheduled through the program and will be provided after questionnaire completion. Thank you for choosing Marriot. We value the time you spent with us and welcome your feedback.

Alice wrote that she stayed at a small coastal property and noticed the room had a cooler pillow on display. Bob replied that he liked the idea of a short questionnaire that asks no more than three clarity questions. Claire chimed in with a note about making the form simple on mobile. Alex suggested a quick confirmation page after the form so guests can check delivery details. Maria responded asking if the stay scheduling should be available at a few select locations only. Sam answered that focusing on a specific list will make scheduling easier and reduce confusion. Lee suggested that crews who manage deliveries receive a daily digest with names and addresses to keep logistics tidy. Nora added a line about confirming names and shipping addresses twice to avoid errors. The tone of the chain stayed practical and calm. People recommended short, clear fields and polite language. One person mentioned that a polite reminder email helps when someone starts the questionnaire but does not complete it. Another person noted that the reminder should not be frequent and should be respectful of time. There was also a short exchange about including pillow care instructions with the shipment. Someone volunteered to draft a small card with care steps. Finally, the group agreed to review the first wave of responses and meet to adjust wording as needed later the next week.