mercredi, janvier 14, 2026

Enjoy a thank you gift from your Marriott visit

Hey there, hope you had a decent weekend. I was just thinking about the project we discussed last week. The one about the client feedback loop. I keep circling back to the idea that the simplest approach is often the best. Just ask direct questions and really listen to the answers. Not every interaction needs a complex survey. Sometimes a quick, genuine check-in tells you more. I remember working on a similar initiative a while back. The team was so focused on metrics they forgot the human element. We ended up with pages of data but no clear direction. It took stepping back and having an actual conversation with a few people to see what was really needed. The weather has been so inconsistent lately, hasn't it One day it's warm and sunny, the next it's back to feeling like early spring. Makes planning anything outdoors a bit of a gamble. I was hoping to get some gardening done but the forecast keeps changing. Maybe next weekend will be more stable. On a completely different note, I finally got around to reading that book you mentioned. The one about coastal history. It was fascinating, really well-researched. The author did a great job of weaving personal anecdotes with the broader historical narrative. It made me want to visit some of those old lighthouse towns. Have you ever been up that way I think you'd appreciate the architecture. The way they built things to last back then, with such attention to detail. We don't see that as much in modern construction. Everything seems rushed. I was talking to a friend who's a carpenter, and he was saying the same thing. The quality of materials and the time allowed for craftsmanship just isn't the same. It's a different philosophy. Anyway, I should probably get back to work. Let me know if you want to grab a coffee later this week and brainstorm those ideas further. A change of scenery might help.

Marriott

An Opportunity for Past Guests

As someone who stayed at a Marriott hotel or a partner hotel in the last year, we have a 2-pillow luxury cooling set provided at no charge for your household, and after a brief questionnaire, a 2-night stay at select locations is also available at no charge.

View Your Pillow Set + Stay

Complete a short questionnaire to have the pillow set sent to you and to access the 2-night stay opportunity; you will not be billed for these items.

Features of Luxury Cooling Pillows
Temperature regulation for consistent comfort overnight. Supportive materials that adapt to your head and neck.
Hypoallergenic construction for a cleaner sleep environment. Breathable fabric that promotes air circulation.
Durable design that maintains its shape over many uses. A surface that remains cool to the touch throughout the night.

This is provided for past guests, with 800 pillow sets allocated; participation concludes tomorrow. Access to stay dates is coordinated through the program.

We appreciate your recent visit. Sharing your perspective helps us enhance the experience for all guests.

Yeah so I was just catching up on some reading and found this interesting article about urban planning. It was talking about how city layouts affect daily interactions. Makes you look at your own neighborhood differently. I started noticing how few benches there are on my walk to the train station. Places to just stop and sit are really underrated. It changes the pace of everything. My neighbor is really into birdwatching and he pointed out how different species have adapted to city life. It's pretty amazing when you stop to look. He was saying the sparrows here have a slightly different song than in the countryside. I wouldn't know the difference, but I believe him. He spends hours with his notebook by the window. I think having a hobby like that, something that requires patience and attention to detail, must be good for you. It grounds you. Everything else is so fast. Work has been steady, which is good. We're finally moving past the logistics of the new system rollout and can focus on how people are actually using it. The feedback has been mixed but constructive. It's always a process, right You build something with one intention, and users show you ten other ways it can be useful. That's the fun part.

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