A thank-you gesture from your past Marriott stay

Yes, I will be there enxt week. I will pick a different time so they can be there at the same time as last week.

Mon Jun 14 09:12 - From: Riley to Team
Riley Hi team I walked through the program notes this morning and left some thoughts on the survey flow and timing.
Jun 14 09:15 - Dana replied
Dana I like the shorter questionnaire idea that you mentioned and agree the timing should be after the stay record posts; that will reduce confusion.
Jun 14 09:22 - Riley
Riley Also noted that pillow inventory updates should be published twice a day so local fulfillment teams can plan pickups and drops without delay.
Jun 14 09:30 - Maya
Maya I will coordinate with the operations lead and confirm whether single household allocation is enforced during checkout, and how returns are handled for damaged pieces.
Jun 14 09:45 - Dana
Dana If possible include a short confirmation message that explains shipping windows and how recipients use the stay credit that is offered after they complete the questionnaire.
Jun 14 09:58 - Riley final note
Riley Thanks everyone for the quick responses today I will compile these bullets and circulate them as an action list by noon.

MarriottHotels A thank-you from Marriot for your recent stay Because you stayed at a Marriot Hotel or a Marriot partnered hotel within the past year you qualify to receive a two-pillow luxury cooling set provided at no charge to households in your area and, after completing a very quick questionnaire, you may also claim a 2-night stay at select locations provided at no charge; one set per household; total pillow allocation 500; ends Tomorrow; you will not be billed for the pillows or the qualifying stay nights. About the pillow set Cooling gel layer Absorbs and disperses heat to help maintain a cooler sleep surface. Breathable cover A ventilated knit cover encourages air flow and reduces trapped warmth. Temperature regulation Materials designed to balance temperature for consistent comfort through the night. Moisture-wicking Fabrics that move moisture away from the surface to help keep you dry. Hypoallergenic finish Treated surfaces to reduce common allergens and maintain freshness. Supportive core Responsive foam provides head and neck alignment for restorative rest. Availability is managed through the program and quantities are determined by program scheduling; access to stay dates and locations is subject to program availability. Redeem Your Pillows + 2-Night Vacation Thanks for staying at a Marriot Hotel. Your feedback helps us improve the experience for everyone.

Mon Aug 02 08:05 - Sam to Group
Sam I started a thread this morning about the packaging notes and wanted to capture a few details from the warehouse meet.
Aug 02 08:12 - Lee responded
Lee The key item is to label the pillow pair clearly and include a one page care card with fabric specifics and washing guidance.
Aug 02 08:20 - Priya
Priya We also discussed how recipients might choose to accept the 2-night stay and whether we need a separate confirmation for those dates or a single consolidated acceptance screen.
Aug 02 08:29 - Sam
Sam There was agreement to keep the questionnaire concise no more than five items and to surface the stay redemption link only after the questionnaire is completed.
Aug 02 08:36 - Lee
Lee For regional fulfillment teams the preferred pickup window is 48 to 72 hours after the shipping notice is generated so drivers can schedule routes efficiently.
Aug 02 08:44 - Priya final note
Priya I will share a consolidated summary with the ops team and include a sample care card draft by end of day so we can get approval for printing.